If you are in the retail business, you already know that smart lockers are becoming customers’ preferred method of receiving the things they buy online. But there are many other benefits to using automated parcel delivery lockers that you may not have considered:
1) Build Customer Loyalty : Consumers love immediacy and flexibility. When you offer the service of picking up a purchase from your in-store parcel storage lockers, you are creating loyalty and repeat customers.
2) Make Returns Easier : Let’s face it, online purchases don’t always work out; the wrong size, the wrong colour – no matter the reason, sometimes customers need to make returns. Offering hassle-free deliveries via your in-store smart locker goes a long way in enhancing the customer experience.
3) Keep It Personal: Anonymity and discretion is important when shipping parcels. The most important feature of electronic parcel lockers is the single-use PIN or QR code. The package recipient is the only one who can retrieve the package, and their privacy is guaranteed.
4) Bolster Your Brand: If you have a logo, make sure it is emblazoned over your smart lockers. If you don’t have one, get one. This is so important for supporting your brand, particularly if you have one or two units in a shared bank of lockers.
5) Location Location Location: Parcel storage lockers should be easily accessible and placed in a safe, brightly-lit area. Keep in mind that the optimal location is right by your storefront or even inside the store. Security brings trust, and foot traffic brings more sales. It’s a win-win.
6) Cut Your Costs: Investing in parcel delivery lockers quickly pays off thanks to the money you’ll save on overhead costs. No more specialized packaging or shipping charges. No more costly contracts with delivery services or hiring additional employees to deliver packages at Christmas and during other busy seasons.
7) Be Accessible: Make sure that shoppers of all abilities are able to retrieve their purchases. Look for a company such as Snaile lockers that complies with the Canadian Disability Act guidelines. Your electronic parcel lockers should have correct screen height, raised dots on the keypads and even a setting specifically configured for people using mobility devices that ensures that parcels are never deposited too high and out of reach.
It is easy to see the many ways that investing in smart lockers brings value and status to your business and brand. Secure and well-equipped parcel delivery lockers are built of industrial steel and feature top-grade components. They are backed by exceptional customer service, including user support. And they have enhanced security features including CCTV cameras to help your customers feel secure. Take the time to research the product and determine what sort of system is best for your company and your customers.
"We have the Snaile lockers installed in my building. Love them!"
"The 1Valet and Snaile solution has changed how resident deliveries enter this building. ensures the seamless operation of the building for its residents. We have recorded zero incidents of theft and never see parcels or delivery cards lying around. This really is the way of the future"
"The lockers (Snaile) have been a welcomed addition by the tenants and delivery companies"
"I appreciate your speedy response to my email about the deleted text with my PIN! Thank you!"
"Our lockers are getting a lot of use, even more so since the pandemic."
"Thank you so much for everything! You (Snaile) are absolutely awesome to deal with"
"I am still receiving the positive feedback from tenants and couriers. Couriers are thrilled with the addition. Especially during this peak delivery season "
"We're very pleased with the new lockers, and getting some good feedback from the tenants. We also like the fact that we are using a Canadian company for this service."
"I was challenged to come up with new and more efficient ways of doing things when it came to accepting inbound and processing outbound packages, after much research, it was a no brainer to go with Snaile. The software is super user friendly and easy to navigate, and the support staff is also very helpful, friendly, and easy to deal with"
"You (Snaile) have been very supportive even though we have so many questions, we really appreciate your help"
"After evaluating parcel locker providers in Canada, Snaile demonstrated to us they have the right solution for the Canadian building industry."
"Collection of the package was flawless. Great system."
"Thank you (Snaile) kindly for all your support; you've been exceptionally efficient and helpful"
"I totally support the system and service. Especially so now, given the new rules with social distancing but also as the demand for home delivery continues to increase. I think Snaile is a valuable service, we all could benefit from it."
"Our Residents Love it!"
"We have had positive feedback from residents that it is a secure way to deposit packages. All packages have been received on a timely basis with no missing packages"
"We love the Snaile system. We currently have it in our 93-unit building in Guelph, Ontario and our 78-unit building in Breslau, Ontario."
"This is our 3rd year now with Snaile Parcel Lockers and it is my pleasure to highly recommend this great system. It is very convenient and secure for our Residents to accept their packages from all carriers even when they are not home. The Snaile parcel delivery system is an excellent business partner."
"Great customer service. Very much enjoy our partnership with Snaile! Julie and Kirstin thank you for your help and assistance through our onboarding process!"
"I used the Snaile Parcel Locker System while I stayed at Monte Kwinter Court Apartments in Toronto. They came in very handy through out the pandemic when purchasing online items. Texts with codes for sent immediately. Very easy to use system!"
"90% of our buildings have Snaile lockers installed in them. I know the CEO very well. We first met when the firm was doing the installation at Monde. I love your product. It makes life so much easier for our staff in terms of parcel management. I look forward to working with the Snaile team."
"We love your product and have it installed in a number of our communities both in BC and Ontario."
"We have two lockers installed now and a third one on its way.
These are better than sliced bread."
