COVID-19 Notice - Snaile remains open for business as usual and we are working safely & remotely. Tier 1 customer support remains unaffected. So far, we are experiencing no production delays however that may change. Some provinces are not allowing installations at this time.



Founded by Devcore Group’s President Jean-Pierre Poulin 1VALET provides building management and automation systems including a virtual key system, smart water pressure valves and excellent security systems. It also has an online marketplace for in-home services such as house cleaning, chef services or hair styling. 1VALET is a staunch advocate of using green energy to support sustainable communities, including the latest solar and wind technologies, as well as electric charging stations and smart car sharing options.

Amazon web services

AWS Canada has two availability zones made up of one or more discrete data centers to help customers meet local compliance and security needs. In Canada, AWS offers bilingual technical account managers who are available to assist you with any AWS solution. They strive to provide innovation, speed and value through our support of Amazon Elastic Compute Cloud (EC2) and related services including Amazon Elastic Block Store (EBS), Amazon Virtual Private Cloud, Auto Scaling, Elastic Load Balancing, NAT Gateway, Spot Instances, and Dedicated Hosts.


The Association of Condominium Managers of Ontario was formed in 1977 to represent the collective aims of all condominium managers. ACMO’s Mission is to enhance the condominium management profession in Ontario by advancing the quality performance of Condominium property managers and management companies.

Amj Campbell

Canada’s largest specialized logistics company providing Less than Truckload (LTL) delivery services for high value and sensitive products across Canada. Including 3PL, pick-up and delivery, unpacking, assembly, service, product placement and debris removal.

Answer net

AnswerNet Toronto employs bilingual (French/English, Spanish/English) customer support agents who are experts at providing Customer Care and Help Desk services through voice, chat and email. The Toronto call center is part of AnswerNet—a full-service provider of Inbound, Outbound, Automated and Business Processing Outsourcing (BPO) Call Center Solutions. AnswerNet has 25+ locations—including Toronto—that provides call center services and telephone answering services throughout North America to over 15,000 clients.

Building Link

BuildingLink is a cloud-based property management solution for small, midsize and large businesses. Primary features include resident management, package management, maintenance management, work orders, visitor management, asset and inventory tracking.

Other features include key tracking, parking management, management analytics, document library and amenity reservations. It allows users to manage operations, track tickets and track inventory levels. It provides real-time alerts on package pickups and deliveries, maintains visitor logs and allows residents to register their guests and set up their access permissions.

Building Stack

Headquartered in the Montreal neighbourhood of Westmount, Building Stack was created in 2009 by a team of real estate managers and tech specialists who were searching for a better, more efficient tool to manage their properties. Frustrated with what the market had to offer, they decided to take matters into their own hands and create a software that truly catered to their specific needs. That software was perfected over years of tireless work, until it eventually became Building Stack as we know it today.

BDO Canada

With over 125 Canadian offices, BDO Canada acts as Snaile’s day to day accounting and audit partner provding assurances & compliance to Snaile’s customers & strategic partners plus clarity for Snaile’s executives & management. BDO Canada LLP, a Canadian limited liability partnership, is a member of BDO International Limited, a UK company.


BoardSpace is a Canadian-based company that provides easy-to-use software for condos and non-profit boards to manage and organize their records; documents; to-do lists; so that directors always find what they need when they need it. Their software is purpose-built for condos and specifically designed for the workflow of board-led organizations.

A major headache for condominium boards in Canada is the management of resident deliveries – parcels. Either the concierge is spending most of their time administering the growing influx of parcels or there is no concierge and more and more deliveries are incomplete – frustrating residents that have to go fetch their parcel at some off premiss location.


The Canadian Condominium Institute is the Voice of Condominium in Canada. It is a national, independent, non-profit organization dealing exclusively with condominium issues. Formed in 1982, CCI represents all participants in the condominium community. Interested groups are encouraged to work together toward one common goal — creating a successful and viable condominium community.


Empowering Snaile staff to protect themselves and the organization from cyber attacks.

Phishing and social engineering targeting people continues to be one of the most common causes of cyber incidents for Canadian organizations. Technology doesn’t always stop these attacks, so engaging staff with a training program throughout the year is required to teach them to identify and report these attacks to protect themselves and your organization.
Unfortunately, IT teams don’t have time to build these ongoing programs on their own.

CIRA Cybersecurity Awareness Training makes it easy to launch training by providing a pre-built curriculum and automated phishing program so IT can focus on engaging users instead of administering training tools.

Amazon web services

Representing the owners and manages of close to one million residential rental suites in Canada, the Canadian Federation of Apartment Associations (“CFAA”) provides the sole national voice for the rental housing industry, advocating the interests of the industry to the Federal Government of Canada. They believe that a healthy rental market contributes greatly to our national well-being and economic prosperity and that the policies they advocate will benefit landlords, tenants and taxpayers.

Concierge plus

Concierge Plus’ online property management platform drives efficiencies by streamlining and automating processes, improving task management and providing convenient online access. Concierge Plus jump-starts customer service by digitizing and efficiently managing day-to-day tasks such as announcements, deliveries, visitor parking, amenity bookings, daily shift notes and incident reporting.

Concierge Plus started in 1999, shortly after its founder, Peter, bought his first condo. While attending an AGM, and listening to owners chatting back and forth, the thought occurred: there must be a better way! In the months that followed, the first version of Concierge Plus debuted to the residents of his condo, and was adopted with incredible enthusiasm.

Condo control central

Easy-to-use software helps property managers, board members and security to streamline and digitize their operations resulting in greater productivity, cost savings and transparency.


Participating across Canada in parcel delivery to condominiums and apartments outfitted with Snaile lockers in Canadian multi-residential buildings, Canpar Express offers a reliable, cost effective alternative for regular day-to-day shipping needs. With over 40 years of specialized package shipping, they have created a system that provides its customers with solid dependable service, easy access to tracking information and first-class Customer Service. Because of their extensive next day delivery area, customers are able to receive express service at ground rates


Supporting Snaile lockers from an in-field IT perspective, Computation Ltd. offers a full range of services for businesses and network administrators. Whether you require design and installation of a computer or network, laptop repair, or upgrades and regular maintenance to existing systems be assured we can meet your needs in a friendly, timely and professional manner.

Our extensive and diverse expertise in the Windows, Apple, and Linux platforms enables us to offer you a breadth of services that few IT firms can match. From screen replacement to operating system reinstall to network configuration and storage device management, we provide full service.

Computation has been meeting the computing needs of businesses,and not-for-profits since 2001 in Calgary Edmonton Halifax Montreal Quebec Ottawa Regina Saskatoon Toronto Vancouver and Winnipeg.

Condo manager

Condo Manager ( a Canadian based property management software company, has been designed, tested and fine-tune for over 28 years by property managers for property managers. Condo Manager offers a powerful and comprehensive solution that combines advanced accounting functions with practical management communication tools.

Condo Manager’s accounting, communication, management and building register modules are currently servicing more than 37,000 condominium corporations representing over 1.5M units.

The Condo Manager and Snaile partnership will provide condominiums a new turnkey solution to help manage the influx of condominium resident deliveries which has been spurred by the double-digit growth of ecommerce. Ecommerce is forecasted by Forbes to be the largest retail channel by 2020, surpassing all bricks and mortar. This has resulted in large increase in the annual parcel volume growth forecast, where Pitney Bowes estimates volumes will grow at 17-28% per annum at least through to 2022.

For more information contact Condo Manager or Snaile.


Datadog is the essential monitoring platform for cloud applications. We bring together data from servers, containers, databases, and third-party services to make your stack entirely observable. These capabilities help DevOps teams avoid downtime, resolve performance issues, and ensure customers are getting the best user experience.


Participating in parcel delivery to condominiums and apartments outfitted with Snaile lockers in Canadian multi-residential buildings, DHL with over 380,000 people in over 220 countries and territories worldwide delivering more than 1.5 billion parcels globally is the global leader in the logistics industry. Specializing in international shipping, courier services and transportation.


Entrata’s property management software connects all of your data & processes, allowing you to create better experiences for prospects, residents, & employees.


Participating across Canada in parcel delivery to condominiums and apartments outfitted with Snaile lockers in Canadian multi-residential buildings. Most people know FedEx Canada as a reliable shipper, committed to getting your package – large or small – to its destination on time. But FedEx Canada is also a technological innovator, a supporter of community and global charities, a dedicated employer and much more. They connect 90% of the world’s GDP with door-to-door, customs-cleared service, all backed by their money-back guarantee.

Iron mountain

Canadian software escrow provider, also known as technology escrow, is for both the developer and the licensee to mitigate risk when negotiating a software or technology license. With a software escrow contract, the developer’s source code (or other technology/intellectual property) is managed in a secure escrow account held by a designated, neutral, and trusted third party. If the developer is unable to support the product in the future for reasons specified in the escrow agreement—such as bankruptcy, obsolescence, merger or acquisition—the licensee will be able to access the source code to keep their business up and running. The goal is to get the end user up and running whether the technology is on-premises or Software-as-a-Service.


Participating in parcel delivery to condominiums and apartments outfitted with Snaile lockers in Canadian multi-residential buildings, Intelcom having 20 offices across Canada is a major carrier for Amazon Canada. Intelcom Express is a Canadian courier company headquartered in Montreal, Quebec


MyCondoLink specializes in providing technology, IT services and security management software to high-end residential condominiums. Keeping on top of modern technologies, they were one of the first to develop a communication and security software – AQUARUIS. Aquarius was developed to enhance communication between staff, property management and residents of the building. It provides for the logging of vital information in a searchable database, efficiently co-ordinates all facility bookings, creates/posts building memos, and provides detailed emergency procedures. They pride themselves on being a forward thinking innovative company, developing robust relationships with every one of their customers, understanding their needs and putting them first!.


Mosino is a state-of-the-art platform combines digital concierge and smart home tech into one solution. Builders and property managers can both benefit from an integrated, secure and modern communication channel between residents, tenants, staff and IoT devices.

– Digital concierge and reception
– Smart lighting and climate control
– Personalized resident services
– Maintenance requests and tracking


Max Condo Club is an operating system for your condominium. It allows you to create meaningful interconnections between every aspect of your condo, tied together in one sleek dashboard. Max Condo Club is free and simple to use straight from the get-go. It offers efficient features and functions to help any building improve their residential communications. Its platform is specifically designed to grow – and is adaptable to any size condo-community – ensuring that your condo is well connected and well maintained. The Condo Club’s omnichannel interface offers everything you need for a positive residential experience. Its system works to improve efficiency and helps conversations between residents, property managers and concierge staff flow without a hitch. With access through web, mobile, and tablet residential communications has never been simpler or more efficient. Max Condo Club clients include ICC, MRCM, DEL, Larlyn, Crossbridge, Duka, FirstService and ONLINE.

Pay Quad

Payquad Solutions is Canada’s most simple and easy to use property management platform and online rent payment system. Its tenant and operations portals come fully loaded with essential features like maintenance management, payments, a communication module and more to totally revolutionize the resident experience.

Pay Quad

Packetlabs provides Snaile with ongoing penetration testing services using the latest tools and technologies, and leveraging them to attempt to bypass the security of Snaile’s corporate networks.

Its Penetration Testing methodology is aligned to industry standards and is compliant with various regulatory requirements including PCI DSS 11.3. The primary objective of this type of penetration testing is to uncover vulnerabilities residing in IT systems, applications or network components and attempting to exploit them to obtain access to sensitive information.

Packetlabs consultants think outside of the box to find weaknesses others overlook, and continuously learn new ways to evade controls in modern networks. We take the time to understand each of the in-scope components and their role in the overall system tested to custom tailor our approach to each environment we assess.


Property Vista is a leading Canadian property management software company which was named leader in residential property management software by the 2019 Frontrunners Quadrant Gartner Report.

Property Vista is a customer-centered property management software for companies looking to streamline and modernize their business operations while improving their bottom line.

Property Vista was developed using its 100+ years of cumulative property management experience and created a full network of tools that worked collectively – linking together, sharing statistics and multitasking – to get the job carried out, increase efficiency and stability.​


Participating across Canada in parcel delivery to condominiums and apartments outfitted with Snaile lockers in Canadian multi-residential buildings, Purolator is a leading integrated freight, package and logistics solutions provider, they have built one of Canada’s most extensive transportation and logistics networks and supporting infrastructure. The advantages of this size and scale benefits its customers, with more facilities in more regional centres than any other freight and parcel solutions provider in Canada. Nationally, provincially and regionally, their customers can count on best-in-class service and support from Purolator, wherever they are.

Primary support system

Supporting Snaile lockers from an in-field IT perspective, Primary Support Systems has been providing Internet, Computer hardware and software technical support and other IT services since 1991. Serving Toronto (North York, Downsview, Thornhill, Markham, Richmond Hill and the G.T.A – Greater Toronto Area). In every aspect we’ll work closely to understand your requirements and provide real-time solutions that meet them. It’s our goal to ensure your infrastructure is secure, maintained and efficient.


Based in Canada and for more than 30 years, SCI has been making its clients’ businesses even better by expertly planning & managing their supply chain & logistics requirements. SCI manages over $1 billion in inventory every day for Retail, Technology & Healthcare customers.

With 13 configuration centers and 35+ field stocking locations within the SCI’s national network, we reach 94% of Canada’s population same day in 4 hours or less, making SCI the preferable partner for technical services across the nation.

SCI’s technical services solutions effectively integrate the three key components: technicians; inventory / parts; sameday transportation.
SCI provides a team of more than 200 certified technicians who are expertly trained to efficiently and reliably perform technical services with the objective of minimizing downtime and loss of productivity for our clients. A Regional Manager ensures consistency of services throughout the country.


Toronto based Amazon Web Services scheduled automation software company. Automatically create backups and snapshots of your EC2 instances, RDS databases and Redshift clusters. Delete old snapshots automatically too. Skeddly is packed with many different action types. Support for EC2, RDS, Redshift, Route 53, ElastiCache, Directory Service and more.


SmartONE was founded by former Tridel Chief Information Officer and 2016 Private Sector Canadian CIO of the year, Mr. Ted Maulucci. Under his leadership, SmartONE is already a two-time DIGIE Award Winner at RealComm 2018, and has completed its flagship deployment with Tridel’s first smart condominium Ten York. Utilizing the SmartONE Community Platform under the white label brand Tridel Connect, the Ten York Community is currently one of the most advanced residential digital community in Canada.

The SmartONE Community Platform features a robust, full building network connecting every digital technology element across the residential community from security cameras to access control, door locks and parking control systems, including power back up and, now, Snaile Automated Parcel Lockers.


Starting in 2007, UpperBee was developed in partnership with one of North America’s premier Home Owners Associations (HOA) and condominium management company. As a result UpperBee benefited from more than a decade of management experience to become what is today’s most powerful all-in-one online software solution for managing all types of co-owned properties (syndicates of co-ownership, condominium associations, strata properties, etc.) and HOA. With UpperBee, it is no longer necessary to pay for multiple platforms to meet all your property management needs. UpperBee handles accounting, amenities management (e.g.; guess suites and common facility booking, etc.), parcel delivery tracking, registries, customer requests resolution, maintenance logs, delinquent account collection tools, and much, much more!

It is now possible to streamline all management activities thus granting you significant productivity gains over coupling traditional accounting software packages and other miscellaneous tools.


Participating across Canada in parcel delivery to condominiums and apartments outfitted with Snaile lockers in Canadian multi-residential buildings, UPS was founded in 1907 as a messenger company in the United States, UPS has grown into a multi-billion-dollar corporation by clearly focusing on the goal of enabling commerce around the globe. Today, UPS is a global company with one of the most recognized and admired brands in the world. We have become the world’s largest package delivery company and a leading global provider of specialized transportation and logistics services. Every day, we manage the flow of goods, funds, and information in more than 200 countries and territories worldwide.


Walter is a leading smart building technology company that specializes in improving communications between property managers and residents. In addition to their suite of management tools, Walter offers curated on-demand services to improve the quality of life for residents.


Property management software leader for real estate clients worldwide. Yardi provides integrated property management software and investment management solutions for all real estate verticals allowing owners, managers, investors and other stakeholders access to information specific to their needs. With more than 20,000 businesses, corporations, and government agencies relying on its property management solutions to monitor and drive all aspects of their real estate business with superior efficiency and ease.


With customers like Boardwalk, CAPREIT, Avenue Living, Hollyburn and Shiplake yuhu is Inspiring Belonging. The term Belonging stemmed from yuhu’a desire to encompass community, happiness, trust, inclusiveness, and confidence into a single word. Too long has renting been a one way transaction – at yuhu they are going to change that and the way the real estate industry works. They are building an end to end property operations platform.

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