Throughout the COVID-19 crisis, the world was told to “just stay home” to stop the spread of disease. People around the globe did their part by staying home and shopping online for essentials. Soon, e-commerce and delivery industries were pushed to the limit, and that caused customers to experience delays in receiving their supplies, or worse, not getting the things they needed at all. To solve this problem, retailers and suppliers have turned to parcel management solutions like electronic smart lockers to fill the void in the emergency delivery chain.
The retailers and companies who supply essential goods rely on parcel management solutions such as Snaile smart lockers to provide a trusted solution for customers to pick up their items quickly and safely. The COVID-19 pandemic saw delivery services and logistic companies booked solid for days or weeks in advance, so immediate or even next-day home delivery was just not an option. Even if delivery was available, the elimination of face-to-face contact meant parcels often had to be left outside the door – not an acceptable solution for sensitive packages and materials such as medical supplies, groceries, and other perishables. Parcel lockers for “Buy Online Pick-up In-Store,” or BOPIS, completely alleviate these problems because they are easy to access, completely secure and there are even climate-controlled models that are perfect for grocery stores, fresh food markets, and medical essentials.
For some, the fear of disease and lack of available delivery options supersedes the need for even necessary supplies, including medication, and, rather than facing the crowds and risking infection, they go without. This is especially true for those with pre-existing conditions or autoimmune deficiencies. Coronavirus can be deadly for these people, and they are the ones in greatest need of essential supplies.
Electronic lockers play a vital role in delivering essentials to the people who need them most. The technology is not new – it is already used worldwide for e-commerce – but now more than ever, parcel lockers for BOPIS are known as a safe and reliable method in the last-mile delivery of groceries, medical supplies, and even medications. Patients with conditions such as diabetes or high blood pressure are accustomed to making monthly or even weekly visits to pick up medications, supplements, and supplies. But now, those regular trips to the pharmacy, doctor’s office or clinic can expose patients to potentially deadly viruses. Parcel lockers for retailers are used to alleviate this challenge by giving patients a safe way to access their supplies and medications.
In times of emergency such as a pandemic, retailers and suppliers need a proven and dependable parcel management solution. Snaile smart lockers also help to reduce crowd congestion and are especially beneficial when placed near hospitals, pharmacies, community centers and clinics.
"We have the Snaile lockers installed in my building. Love them!"
"The 1Valet and Snaile solution has changed how resident deliveries enter this building. ensures the seamless operation of the building for its residents. We have recorded zero incidents of theft and never see parcels or delivery cards lying around. This really is the way of the future"
"The lockers (Snaile) have been a welcomed addition by the tenants and delivery companies"
"I appreciate your speedy response to my email about the deleted text with my PIN! Thank you!"
"Our lockers are getting a lot of use, even more so since the pandemic."
"Thank you so much for everything! You (Snaile) are absolutely awesome to deal with"
"I am still receiving the positive feedback from tenants and couriers. Couriers are thrilled with the addition. Especially during this peak delivery season "
"We're very pleased with the new lockers, and getting some good feedback from the tenants. We also like the fact that we are using a Canadian company for this service."
"I was challenged to come up with new and more efficient ways of doing things when it came to accepting inbound and processing outbound packages, after much research, it was a no brainer to go with Snaile. The software is super user friendly and easy to navigate, and the support staff is also very helpful, friendly, and easy to deal with"
"You (Snaile) have been very supportive even though we have so many questions, we really appreciate your help"
"After evaluating parcel locker providers in Canada, Snaile demonstrated to us they have the right solution for the Canadian building industry."
"Collection of the package was flawless. Great system."
"Thank you (Snaile) kindly for all your support; you've been exceptionally efficient and helpful"
"I totally support the system and service. Especially so now, given the new rules with social distancing but also as the demand for home delivery continues to increase. I think Snaile is a valuable service, we all could benefit from it."
"Our Residents Love it!"
"We have had positive feedback from residents that it is a secure way to deposit packages. All packages have been received on a timely basis with no missing packages"
"We love the Snaile system. We currently have it in our 93-unit building in Guelph, Ontario and our 78-unit building in Breslau, Ontario."
"This is our 3rd year now with Snaile Parcel Lockers and it is my pleasure to highly recommend this great system. It is very convenient and secure for our Residents to accept their packages from all carriers even when they are not home. The Snaile parcel delivery system is an excellent business partner."
"Great customer service. Very much enjoy our partnership with Snaile! Julie and Kirstin thank you for your help and assistance through our onboarding process!"
"I used the Snaile Parcel Locker System while I stayed at Monte Kwinter Court Apartments in Toronto. They came in very handy through out the pandemic when purchasing online items. Texts with codes for sent immediately. Very easy to use system!"
"90% of our buildings have Snaile lockers installed in them. I know the CEO very well. We first met when the firm was doing the installation at Monde. I love your product. It makes life so much easier for our staff in terms of parcel management. I look forward to working with the Snaile team."
"We love your product and have it installed in a number of our communities both in BC and Ontario."
"We have two lockers installed now and a third one on its way.
These are better than sliced bread."
