COVID-19 Notice - Snaile remains open for business as usual and we are working safely & remotely. Tier 1 customer support remains unaffected. So far, we are experiencing no production delays however that may change. Some provinces are not allowing installations at this time.
Snaile has installed its first set of smart lockers for The UPS Store Canada located in Walmart stores.
By installing Snaile smart lockers, The UPS Store Canada will be able to fulfill its customer order pickup requirements. They will provide printing, packing and shipping services, similar to the Walmart-FedEx agreement in the United States.
The installation of Snaile lockers in The UPS Store Canada will also bring benefits to Walmart by facilitating their ‘buy online and pick up in-store’ requirements (BOPIS). The lockers can drive more traffic to Walmart while reducing some of the logistical challenges Walmart may face in providing their customers with the option to BOPIS.
Snaile lockers will be installed outside the front of the store’s security gates so customers can access them after business hours.
The installation of Snaile lockers comes at a time when the 2019 iVend Retail Global Report found an increase of 30% in customers using click and collect since last year (2018). 44.4% of consumers said they were motivated to use click and collect to save time, and 47.4% use click and collect to save on shipping charges.
Yet surprisingly, a survey carried out by Order Dynamics’ Omni found that globally, Canada is in last place when it comes to omnichannel practices and capabilities. Canada was placed behind the US, the UK, Australia, Sweden, Norway and Finland. Only 23.5% of Canadian retailers have BOPIS or click and collect capabilities.